A business continuity plan
is part of the critical planning in the foundation of your business. Companies
hope that they don’t have to use it, but it is good practice to have it in
place.
Robert Chapman, CEO of Firebrand Training, suggests three steps
to build the perfect business continuity plan:
1. Senior
management must be involved.
If a crisis strikes, the senior management must step up, communicate with the
workforce and plan and select a course of action.
2. Create a crisis
management team and select what must be carried out, in preparation for a
crisis.
3. Confirm
Details. When a crisis bursts out the rumours
start to flow, and it becomes really difficult to stop. To avoid this, tell the
story before someone makes it up.
