A business continuity plan is part of the critical planning in the foundation of your business. Companies hope that they don’t have to use it, but it is good practice to have it in place.
Robert Chapman, CEO of Firebrand Training, suggests three steps to build the perfect business continuity plan:
1. Senior management must be involved. If a crisis strikes, the senior management must step up, communicate with the workforce and plan and select a course of action.
2. Create a crisis management team and select what must be carried out, in preparation for a crisis.
3. Confirm Details. When a crisis bursts out the rumours start to flow, and it becomes really difficult to stop. To avoid this, tell the story before someone makes it up.